If you make a purchases between November 20th - December 14th you have up until January 14th 2018 to return any unwanted gifts back to us for an exchange or refund.
Please note we do not refund the orignal shipping charge when you placed the order. If you have decided to return an order and not to use the FREE returns service that we provide (partnering with CollectPlus), we are unable to refund the cost of returning the item(s) back to us. This is the customer's responsibility.
Please allow up to 3 working days from our receipt of your return for us to process your refund; this may be longer at busier times.