“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, paypal information, email address, and phone number. We refer to this information as “Order Information.”
When making a purchase in store you will be asked if you would like a copy of your receipt emailed to you, once your receipt is sent we do not keep your data on file. If you decide to opt in to the newsletter, your data will then be passed through to receive our newsletters where you can opt out at any time using the unsubscribe button in the footer of the email or by emailing us at [email protected]
In our store, we use CCTV to monitor and record images for the purpose of security and health and safety, this data is held on file for 16 days then wiped from the system.
2. HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). To see a full list of how we use your information see the table below
3. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
|Facebook, Twitter, Instagram & You Tube
||Social Sharing, social login and other social media services we offer run by other companies. These companies may drop cookies on your computer when you are using them on our site or if yo are already loved in to them.
|Nosto and Mailchimp
||Nosto provides you with your basket, if you are not ready to purchase your items at the time when you are on your our site. Mailchimp is our email platform in which we send out our newsletters, and any email marketing mail shots.
|Affiliate Window & Google
||Sometimes we'll advertise on third party websites. Each individual advertisers uses it's own tracking cookies and the data taken is not confidential or interchangeable.
||Google Analytics uses these cookies to discover when you first visited our site, how often you come back and how long you spend shopping. The information stored by these cookies can be seen only be the relevant teams at 5 Pointz and Google and never shows confidential information, we also use Google Analytics to track the performance of our website.
|Facebook, Instagram and Google
You can opt out of targeted advertising using the links provided below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/
4. DO NOT TRACK
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
5. YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
6. DATE RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information..
5 Pointz does not target and is not intended to attract children under the age of sixteen. Although visitors of all ages may navigate through our website we do not knowingly collect or request personal information from those under the age of sixteen. If, following a notification from a parent, guardian or discovery by other means, a minor under sixteen has been improperly registered on our site by using false information, we will cancel the minor's account and delete the personal information from our records.